Terms & Conditions



Terms & Conditions:

Please read all the terms and conditions carefully provided on this website. If you do not agree with the terms and conditions, we request that you do not purchase any items from this website.

botheye.com does not provide any warranty or guarantee on any eyeglasses, sunglasses, computer glasses, or other accessories present on this website.

Due to our newly launched online business, we are selling our eyewear products at no profit or loss. Therefore, we do not provide any returns, exchanges, or refunds on our products.

If there is any wrong or missed delivery of the products by “botheye” due to an error in the information provided by you, then “botheye” will not be responsible for any loss of products.

“both Eye” reserves the right to cancel any order of products placed in case of any technical error, withdraw any offer or coupon code, or change the shipping policy at any time without prior notice.

Further, “botheye” can cancel the order for any reason, such as non-availability of the products, inaccuracy in product or pricing information, or due to any fraud or wrong usage of the payment mechanism.

We ensure that all products are defect-free and properly delivered to the customer by checking their quality before delivery.

Prices, products, and services are subject to change as per company discretion.

The spectacle lenses will be processed as per the uploaded prescription in the order placed by the customer. 

The total liability in any case is limited only to the total purchase amount of the spectacle or the said product.

botheye.com will not be liable for any payment fraud. 

All information provided by you will be treated as private and confidential. 

Any changes in our privacy policies, terms and conditions shall be updated accordingly.

Botheye.com reserves the right, at any time and from time to time, in our sole discretion, to change the content on the platform or any part thereof without notice.



Delivery Information:

We provide PAN India delivery of products. We provide free shipping within india for all prepaid orders. We do not accept cash on delivery orders due to the customized lenses that are exclusively made for you.

When we receive your order, the products will be shipped within 1-3 working days after receiving it through a reliable shipping partner.

Your order's arrival time may vary depending on where you are located, but you can expect your items to arrive within 5–10 working days from the date of order confirmation.



In case of any problems or further information, please get in touch with us through our telephone service at +91 946 744 9609.


Contact US:

Business Name: botheye

E-mail Address: infobotheye@gmail.com

Contact Number: +91 946 744 9609

Address: Kamal Optical, Narwana-126116, Haryana